Privacy Policy - Fairway 2 Hotel

Privacy Policy

Privacy Policy

FAIRWAY 2 HOTEL Apps and Website

Last updated: March 2026

1. Data Controller

The controller responsible for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) is:

FAIRWAY 2 HOTEL e.U. – Owner Andreas Brantner
Ölzeltgasse 15
1230 Vienna
Austria

E-mail: [email protected]

2. General Information

This Privacy Policy explains what personal data we collect and how we process it when you use:

  • the FAIRWAY 2 HOTEL website
  • the FAIRWAY 2 HOTEL mobile application

FAIRWAY 2 HOTEL provides users with access to digital vouchers for golf courses and hotels in several European countries.

Personal data is processed exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

We do not sell personal data to third parties.

3. Categories of Data Processed

3.1 Contact Information

When creating an account or using certain services, we may collect:

  • First and last name
  • Email address

This information is used for the creation, administration, and operation of your user account.

3.2 Account Information

When using the app, the following account-related data may be processed:

  • User ID (unique identifier)
  • Authentication provider (e.g. Apple Login, Google Login, or Email Login)
  • Language preference

3.3 Device Information

For technical operation of the app, the following information may be processed:

  • Device identifier (e.g. iOS Vendor ID or Android ID)
  • Device name and model
  • Operating system and version
  • Application version
  • Push notification token

This data is required to ensure the technical functionality, security, and stability of the application.

3.4 Location Information

The app may access your location in order to display golf courses or hotels near you.

The following data may be used:

  • GPS coordinates (latitude and longitude)

Location data is processed locally on your device only and is not transmitted to our servers.

3.5 Purchase Information

When purchasing subscriptions or vouchers through the app, the following information may be processed:

  • Transaction ID
  • Purchase receipt
  • Subscription status
  • Voucher redemption data

This information is necessary to verify purchases and manage voucher access.

Payments are processed through:

  • Apple App Store
  • Google Play Store
  • PayPal
  • Stripe

3.6 Usage Information

To improve our services, the following usage data may be processed:

  • Pages viewed
  • Search queries
  • Favorites
  • Filter preferences
  • User interactions within the app

3.7 Diagnostic Information

To maintain system stability and improve performance, the following diagnostic data may be processed:

  • Crash reports
  • Error logs
  • Performance metrics

4. Legal Basis for Processing

Personal data is processed on the following legal bases under Art. 6 GDPR:

Purpose Legal Basis
User registration and authentication Art. 6(1)(b) GDPR – performance of a contract
Provision of app functionality Art. 6(1)(b) GDPR – performance of a contract
Voucher management Art. 6(1)(b) GDPR – performance of a contract
Analytics Art. 6(1)(a) GDPR – consent
Advertising performance measurement Art. 6(1)(a) GDPR – consent
Technical monitoring and error analysis Art. 6(1)(f) GDPR – legitimate interest

5. Third-Party Services

Our app and website use the following third-party services.

PostHog (Analytics)

Purpose: analysis of user interactions and product usage.

Processed data may include:

  • app interaction events
  • anonymized usage data
  • user identifiers

More information:
https://posthog.com/privacy

Sentry (Error Monitoring)

Purpose: monitoring application errors and technical performance.

Processed data may include:

  • error logs
  • device information
  • performance data

More information:
https://sentry.io/privacy/

Meta / Facebook SDK

Purpose: measurement and optimization of advertising campaigns.

Possible events transmitted:

  • Purchase
  • ViewContent
  • Search
  • AddToWishlist
  • InitiateCheckout
  • CompleteRegistration

More information:
https://www.facebook.com/privacy/policy/

Mapbox

Purpose: display of maps and golf course locations.

More information:
https://www.mapbox.com/legal/privacy

Apple App Store / Google Play Store

Purpose: processing and validation of in-app purchases.

Transaction data may be processed by the respective platform providers.

Expo Push Service

Purpose: delivery of push notifications.

Data processed may include:

  • push notification token
  • device information
  • application version

More information:
https://expo.dev/privacy

6. Tracking and Advertising

The application uses the Meta/Facebook SDK to measure the effectiveness of advertising campaigns.

For this purpose, the device’s advertising identifier (Advertiser ID) may be used.

Tracking is performed only with your explicit consent via Apple’s system:

App Tracking Transparency (ATT).

Consent can be withdrawn at any time in your device settings.

7. Consent Management

When launching the app for the first time, users can choose whether to allow:

  • Analytics tracking (PostHog)
  • Advertising measurement (Meta/Facebook)

Consent can be modified or withdrawn at any time within the app settings.

8. Data Storage

Local Storage

The following data may be stored locally on your device.

AsyncStorage:

  • App settings
  • Filter preferences
  • Consent status
  • User notes

Secure Storage:

  • authentication tokens
  • offline access keys

Server Storage

The following information may be stored on our servers:

  • account data
  • purchase history
  • voucher redemptions

Server infrastructure is operated by:

Hetzner Online GmbH (Denmark).

9. Data Retention

Personal data is retained only for as long as necessary for the respective purpose.

  • Account data is stored as long as the account remains active and deleted within 30 days after account deletion.
  • Purchase and billing data may be stored for up to 7 years to comply with legal obligations.
  • Analytics data is anonymized or deleted after a maximum of 12 months.
  • Crash and performance data is retained for a maximum of 90 days.
  • Push notification tokens are stored while the app is installed or until the user account is deleted.

10. Your Rights

Under the GDPR you have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7 GDPR)

Requests may be submitted to:

[email protected]

11. Account Deletion

Users can delete their account at any time within the app:

App → Profile → Account & Security → Delete Account

Alternatively, you can request account deletion via our website or by email.

More information is available here:
https://fairway2hotel.at/en/delete-account

12. Push Notifications

The application may send push notifications.

Data processed may include:

  • push token
  • device information
  • platform (iOS or Android)

Push notifications are only activated with user permission.

You may disable them at any time in your device settings.

13. International Data Transfers

Some service providers may process data outside the European Union, particularly in the United States.

Where applicable, such transfers are based on appropriate safeguards under Art. 44 GDPR, including the Standard Contractual Clauses approved by the European Commission.

14. Children

The FAIRWAY 2 HOTEL service is not directed to children under the age of 16.

We do not knowingly collect personal data from children.

15. Changes to this Privacy Policy

We may update this Privacy Policy if our services or legal requirements change.

The latest version is available at:

https://fairway2hotel.at/datenschutzerklaerung/

16. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection authority.

In Austria, the competent authority is:

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
https://www.dsb.gv.at

17. Contact

If you have questions regarding this Privacy Policy, please contact:

FAIRWAY 2 HOTEL e.U. – Owner Andreas Brantner
Ölzeltgasse 15
1230 Vienna
Austria

E-mail:
[email protected]