Privacy Policy - Fairway 2 Hotel

Privacy Policy

Privacy Policy Fairway2Hotel e.U.

1. General Information

The protection of your personal data is a special concern of Fairway2Hotel e.U. We process your personal data exclusively on the basis of the applicable legal provisions, in particular the GDPR – General Data Protection Regulation (EU-wide regulation for the protection of personal data) as well as the Telecommunications Act 2003 (TKG 2003).

This privacy policy applies to:
– the website www.fairway2hotel.at
– the Fairway2Hotel app
– all associated online services, purchasing, and access processes

2. Data Controller

Fairway2Hotel
Website: www.fairway2hotel.at

Fairway 2 Hotel e.U. – Owner Andreas Brantner
Registered company
Ölzeltgasse 15, 1230 Vienna, Austria
[email protected]

3. Types of Data Processed

As part of our services, we process the following personal data:

3.1 Master Data

  • First and last name
  • Email address

3.2 Contract and Payment Data

  • Billing details
  • Payment information (e.g. payment status, transaction ID)
  • Payment providers: credit card, Stripe, PayPal

3.3 Usage and Access Data

  • App access status
  • Time of voucher redemption
  • QR code verification at partner businesses

3.4 Technical Data

  • IP address
  • Browser type and operating system
  • Device type
  • Access times

4. Purpose of Data Processing

Your data is processed for the following purposes:
– Sale and administration of access to the Fairway2Hotel app
– Provision and management of golf and hotel vouchers (2-for-1)
– Verification of voucher eligibility at partner businesses
– Customer communication (e.g. service information)
– Fulfillment of legal retention obligations
– Technical security and system stability

5. Legal Bases for Processing

Data processing is carried out on the basis of the following legal grounds:
Art. 6 para. 1 lit. b GDPR – Performance of a contract
Art. 6 para. 1 lit. c GDPR – Legal obligation
Art. 6 para. 1 lit. f GDPR – Legitimate interest (e.g. IT security)
Art. 6 para. 1 lit. a GDPR – Consent (if required)

6. Disclosure of Data

Personal data is disclosed only to the extent necessary:
– to payment service providers for processing purchases
– to technical service providers (hosting, app operation)
– to golf and hotel partners solely for the purpose of verifying voucher eligibility

Any further disclosure or sale of data does not take place.

7. Hosting and Technical Service Providers

The website and the app are operated via external hosting and infrastructure service providers.

Hosting is provided by WebDock.io ApS. The servers used by us are located in Norway. Norway is a member of the European Economic Area (EEA) and is therefore subject to the GDPR.

In addition, we use services from Amazon Web Services, Inc. (AWS). In this context, personal data may also be processed in third countries, in particular the United States.

The transfer of personal data to third countries is carried out on the basis of EU Standard Contractual Clauses pursuant to Art. 46 GDPR. Nevertheless, access to the data by public authorities in third countries cannot be completely ruled out.

All service providers are contractually bound by data processing agreements pursuant to Art. 28 GDPR.

8. Cookies, Consent, and Tracking

Our website uses cookies and similar technologies.
The use of cookies that are not technically necessary takes place only with your explicit consent.

Google Analytics
We use Google Analytics provided by Google Ireland Limited.
Processing is carried out exclusively on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR.

The IP address is anonymized before storage.
A transfer of data to the USA cannot be ruled out.

Meta Pixel
We use the Meta Pixel of Meta Platforms Ireland Limited to analyze user behavior and for targeted advertising.

We and Meta are jointly responsible for the processing of personal data (Art. 26 GDPR).
Data processing is carried out exclusively on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR.

Withdrawal of Consent
You may revoke or change your consent at any time via the cookie settings.
The lawfulness of processing carried out prior to the withdrawal remains unaffected.

9. Newsletter and Marketing Communication

Currently, customer communication primarily takes place in the context of contract fulfillment and special offers.

10. Data Retention Period

Personal data is stored only for as long as:
– it is required for the fulfillment of the contract
– statutory retention obligations exist

11. Rights of Data Subjects

Under the GDPR, you have the following rights:
– Right of access to stored data
– Right to rectification of inaccurate data
– Right to erasure (“right to be forgotten”)
– Right to restriction of processing
– Right to data portability
– Right to withdraw given consent
– Right to object to processing

Complaints may be submitted to the Austrian Data Protection Authority.

12. Data Security

Fairway2Hotel implements technical and organizational measures to protect personal data against loss, manipulation, and unauthorized access.

13. Changes to This Privacy Policy

This privacy policy may be amended due to legal, technical, or organizational changes.

Status: January 2026